TPA Operations will be closed Friday, July 3rd in observance of the Independence Holiday. We will resume our regular business hours on Monday, July 6th.
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Will the TPA automatically withdraw funds to cover all of the amounts due on my invoice?
Answer:
No. Only the amounts associated with the line items you’ve selected to pay on the Payments Tab of the CGDP portal will be withdrawn. For example, if your invoice contains 10 lines where each line item is for $10. You log in and select 3 of those items for payment before logging out. Overnight, an ACH debit for $30 will be executed to cover those three items. The remaining 7 line items, totaling $70 will remain outstanding until you log in again and initiate payment.
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